The Clay office staff would like to share our new office email with you, along with some expectations for reporting student absences, notifying us of situations where a student needs to leave school early or changes to pick up at dismissal.  The reason we are requesting this is that for much of the day there is only one administrative assistant in the office, and with such a large building of students, following the steps outlined below will help us to make the processes run as smoothly as possible and limit the number of interruptions to classrooms during lesson times.

New Administrative Assistant Office Email Address

In an effort to make it easier for families to send email communication to our administrative assistants we now have a new office email for families to use – clay_office@southeastpolk.org

Reporting Student Absences

Absences can be reported by one of the following ways:

  • Call the office 515-967-4198 – provide your name, student’s name, reason for the absence and the teacher’s name
  • Email the office administrative assistants, Chris and Katie at clay_office@southeastpolk.org, along with your student’s teacher – provide your name, student’s name, and reason for the absence
  • Use the Absence Request Processing Tool in Infinite Campus (the easiest way)
  1. Log into the Infinite Campus Parent Portal account on your computer or the Infinite Campus app on your phone
  2. On a computer – Click on ‘More’ on left side of screen, under Menu or On a phone – Click on 3 horizontal lines in upper left corner (menu), then click on ‘More’
  3. Click on ‘Absence Requests’
  4. Select student
  5. Fill in the required information, including the date, reason for the absence and comments
  6. Submit your request

Students Needing To Leave Early From School (same day)

Please notify the office at least an hour (although, the sooner the better) before you plan on picking up your student by calling or emailing the office.
Remember – anyone picking up your child MUST bring their ID and be listed in Infinite Campus.

  • Call the office 515-967-4198 – provide your name, student’s name, reason for the absence and the teacher’s name
  • Email the office administrative assistants clay_office@southeastpolk.org, along with your student’s teacher – provide your name, student’s name, reason for the absence and the teacher’s name

Changes to student’s pick up routine at the end of the day dismissal

  • Call the office 515-967-4198 before NOON to notify us of pick up changes, such as the student’s grandparent is picking them up today, student is to walk home instead of having parent pick them up, student is to be parent pick up instead of riding the bus, etc.
    We can not guarantee to be able to get messages to classrooms after 3pm , we will do our best, but the end of the day is a very busy time.

We do realize there are emergencies or situations where calls for pick up changes will need to be made after noon, however those should be minimal as many changes to pick up routines can be communicated between parents/guardians and students prior to them coming to school.

We appreciate your willingness to work with us, and we look forward to the rest of the school year with all of you!